Privacy Policy
Last updated: October 27, 2025
1. Introduction
This Privacy Policy explains how Aresti Estates Ltd. (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website arestiestates.co.uk, contact us, or use our services.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Business Name: Aresti Estates Ltd.
Registered Address: 19-21 Crawford Street, London, England, W1H 1PJ
Email: info@arestiestates.co.uk
Phone: 020 3951 1252
Website: arestiestates.co.uk
We act as the “Data Controller” for the personal data collected through this website.
3. What Information We Collect
We may collect and process the following types of personal data:
- Contact details: name, email address, phone number, and address (when you fill in a contact or valuation form).
- Property details: if you request a property valuation or make an enquiry.
- Website usage data: IP address, browser type, and pages visited (via cookies or analytics tools).
- Marketing preferences: how you’d like us to contact you.
4. How We Use Your Information
We use your information to:
- Respond to your enquiries or valuation requests.
- Provide our property services.
- Send marketing communications (only if you’ve opted in).
- Improve our website and services through analytics.
- Comply with legal or regulatory requirements.
5. Lawful Basis for Processing
We rely on one or more of the following lawful bases to process your data:
- Consent – when you have opted in to receive marketing.
- Contract – to take steps before entering into a property service agreement.
- Legal obligation – to comply with UK legal requirements.
- Legitimate interests – to improve our services and manage business operations.
6. Cookies and Tracking
We use cookies to enhance your browsing experience, track website traffic, and measure marketing performance.
Non-essential cookies will only be activated after you give consent through our cookie consent banner.
You can change your cookie preferences at any time by clicking “Manage Consent” in the banner or adjusting your browser settings.
For more details, please see our Cookie Policy.
7. Data Sharing
We may share your personal data with trusted third parties who help us operate our business, such as:
- Website hosting and IT support providers
- Marketing platforms (e.g., Google, Meta)
- Professional advisers (e.g., solicitors, mortgage brokers)
We require all third parties to respect your privacy and process your data securely.
8. Data Retention
We keep your personal data only as long as necessary to fulfil the purposes we collected it for, including satisfying legal or accounting requirements.
When no longer needed, data will be securely deleted.
9. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing at any time
- Object to or restrict certain types of processing
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been breached (www.ico.org.uk)
To exercise your rights, please contact us at info@arestiestates.co.uk.
10. Security
We use appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, or disclosure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “last updated” date shown above.
